Electrical damage insurance, essential given the multitude of risks
Households that do not comply with current electrical standards and defects in electrical appliances or installations (poor assembly of electrical components, poor quality of materials) are frequent causes of faults (short-circuits, faulty contacts), sometimes resulting in fires. Every year, 50,000 fires in homes are thought to be of electrical origin.
Households that do not comply with current electrical standards and defects in electrical appliances or installations (poor assembly of electrical components, poor quality of materials) are frequent causes of faults (short-circuits, faulty contacts), sometimes resulting in fires. Every year, 50,000 fires in homes are thought to be of electrical origin. In a context where electrical equipment increasingly determines our living comfort, electrical damage cover complements fire cover. These two very distinct components of comprehensive home insurance cover the damage for the entire loss, from the consequences of a fire for one to the damaged electrical equipment for the other, whether the cause is the failure of the equipment itself or the consequences of an overvoltage or undervoltage of the electrical network for example.
Electrical damage: an essential clause in home insurance
Electrical damage cover is necessary to secure recent investments in household appliances, electronics and high-tech equipment.
Unlike fire insurance, which covers all fire-related damage, this insurance covers the reimbursement of the electrical appliance that caused the damage.
In other words, a new laptop, just unpacked, is charging on the mains in the living room. However, a lightning strike in the home causes the device to overvoltage, resulting in a fire. The fire insurance will then cover the damage caused by the fire. The electrical damage guarantee will compensate the computer if the contractual clauses allow it.
Top skills for knowledgeable loss adjusters
Electrical damage insurance covers electrical appliances such as :
- appliances: washing machines, dishwashers, washers, dryers, refrigerators, freezers, ovens, microwaves, hair dryers, toasters, etc.
- high-tech electronics: computers, tablets, TVs, smartphones plugged into wall sockets to charge
- electrical installations: boilers, radiators, water heaters, electric panels, switches, etc.
Following a claim involving an electrical appliance, insurers and insurance professionals assign a loss adjuster to determine whether the object has indeed suffered electrical damage, or whether its defects are the result of wear and tear or misuse.
In accordance with the assignment, our multi-specialist loss adjusters then intervene to estimate the cost of repairs and the value of the damaged appliance in the event of replacement.
In both cases, several management paths can be developed to optimise the handling of the case. Our loss adjusters and managers provide information to insurers and support claimants in this situation, either on site when the damage is ascertained, or remotely in the case of a tele-expertise.
Supercharged tools for plugged-in loss adjusters
Pairing their mastery of insurance issues with solid technical experience in the field of electricity and related disciplines (electricity, electronics, home automation, networks, high-tech, etc.), Stelliant Loss Adjusting’s experts work with insurance professions to provide precise support to their clients and recommend suitable solutions within the framework of the insurance taken out.
To make sure that their analyses are as accurate as possible, they make ample use of technical resources:
- multichannel digital logger to measure resistance, voltage, amperage and temperature,
- digital oscilloscope and sound level meter to check sound pressure,
- in-house electricity and electronics laboratory to analyse component failure, electromagnetic compatibility, electrical networks, circuit board defects and fire risks with INQUEST, the Group’s Consulting & Risk Management subsidiary.
In addition to expertise, the Stelliant Group offers a range of complementary services in the event of fire resulting from electrical damage. Through GEOP x PHENIX, we provide insurers and policyholders with repair, in-kind repair and decontamination services carried out by specialised craftsmen and technicians, ready to intervene 24 hours a day, 7 days a week.
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