A loss adjuster for property managers

Renting out properties, day-to-day management of properties, maintenance and repair work, drawing up contracts... all these tasks are specific to the property manager's profession. The diversity of his interventions necessarily subjects him to a multitude of risks and claims. Whether the claim is contractual following a dispute with a client…

Renting out properties, day-to-day management of properties, maintenance and repair work, drawing up contracts... all these tasks are specific to the property manager's profession. The diversity of his interventions necessarily subjects him to a multitude of risks and claims. Whether the claim is contractual following a dispute with a client or material due to damage to the structure of a residence, a property manager affected by a claim needs a rapid response from his insurer. This is why our loss adjusters intervene as soon as possible.

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Property manager, a risky job

Managing properties requires working with property rental and sale specialists. For blocks of flats, losses are not uncommon and can result in many types of litigation:

  • Construction not up to standards (disabled accessibility, height, materials used, etc.), involving decennial insurance;
  • Water damage caused by, for example, weather events or a damaged pipe;
  • Fire in common areas;
  • Damage to a resident’s property caused by a worker (maintenance worker, gardener, mason, etc.);
  • Mistakes or omissions in sale or rental contracts;
  • etc.

To secure property managers’ business and resolve any losses that occur, the experts at Stelliant Loss Adjusting offer their experienced support.

Comprehensive know-how, from tangible to intangible

Our construction loss adjusters work with property managers and their insurers for all claims involving damage to buildings, ten-year civil liability, builder’s liability and legal protection for construction.

Former engineers in design offices, control offices or in construction companies, Stelliant’s loss adjusters have a perfect knowledge of the risks related to the shell or the finishing work.

Their insurance skills are complemented by in-house legal training in construction insurance law, attested, for most of our loss adjusters, by the CISA certification (Construction Insurance Settlement Agreement).

Identification of the origin of the claims, precise evaluation of the damages, determination of the responsibilities, advice and legal prevention, Stelliant’s teams take charge of the complete management of the claims involving property managers.

Comprehensive support for property managers

Our loss adjusters’ perfect knowledge of construction insurance law and of the Damage to Works and Ten-Year Liability policies enables them to assist each of these professionals in resolving their claims. When necessary, our loss adjusters support their conclusions with the help of the Group’s other specialities.

From the verification of the amount of repair work by our construction economists to the project management and design solutions implemented by our geotechnical engineers, the Stelliant group offers property managers a comprehensive and modular service covering the entire risk chain.

Upstream, with advice and prevention on good practice and compliance with current standards, a service provided by our consultants. But also downstream, with rapid and effective repair solutions carried out by specialised technicians, from decontamination after a fire to dewatering following water damage, including the restoration and repair in kind of damaged property.

key figures

+30
years
of experience
+1 000
cases
handled each year
200
CISA
loss adjusters