From cyber risk management to claims loss adjusting

Cyber insurance covers companies and professionals against any risk of an IT nature or origin. Despite vigilance and extensive security measures, increasingly sophisticated malicious acts can compromise their information systems. Computer attacks are constantly evolving, to the point where they can now take different forms: extortion software (ransomware), data theft,…

Cyber insurance covers companies and professionals against any risk of an IT nature or origin. Despite vigilance and extensive security measures, increasingly sophisticated malicious acts can compromise their information systems. Computer attacks are constantly evolving, to the point where they can now take different forms: extortion software (ransomware), data theft, phishing, internal malice, cyber espionage, etc.

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Cyber cover, an essential protection

Cyber attacks are constantly changing, so much that today they can take many forms: ransomware, data theft, phishing, internal attacks, cyber espionage, etc.

When facing this multifaceted threat, cyber insurance covers:

  • The costs incurred to manage the incident, limit its impact and rebuild the information system to the state it was in before the incident. This is done through meticulous data reconstitution, but also reinstalling workstations and servers, etc.
  • Business interruption caused by the attack, because a compromised information system often means business grinds to a halt.

At the same time, if the incident impacted personal data that the business held, there will be expenses to take the proper steps with the French data protection authority CNIL, notify customers that their data was compromised and set up a crisis communication campaign. Lastly, if the policyholder was a victim of ransomware, cyber insurance will reimburse the ransom in some cases.

An accurate assessment of the losses following a cyber disaster

The mission of our specialist loss adjusters is to act after the attack to assess the damage to the information system, to apply additional protective measures if necessary and to evaluate the amount of losses resulting from the incident.

Once the incident is under control, our experts accompany, reassure and explain their approach and the indicators taken into account in their calculations. This is a particularly complex analysis, as the evaluation covers the improvement, the compliance and the reconstruction of the system in an identical manner.

In the event of an internal fault or one resulting from negligence on the part of a service provider, our specialist experts assess the possibilities of recourse, in the light of the contractual elements at their disposal.

Within the framework of the cyber guarantee, the various services offered by the Stelliant group are articulated in project mode in order to offer our professional insurance clients a complete response to several aspects of the same claim.

Comprehensive cyber risk management

Even before the intervention of our specialist, the affected company can benefit from consulting, auditing, prevention and awareness-raising services thanks to the firm specialising in risk management: INQUEST. Its cyber consultants are also able to act on site, in crisis management, thanks to a reactive intervention with :

  • Crisis management and monitoring
  • Technical analysis and digital investigations
  • Research into the vectors of compromise, threats and data leaks
  • Advice and support in securing the system
  • Data restoration and reconstruction
  • Support in communication and GDPR

This incident response allows us to compartmentalise the attack, thus facilitating the arrival of our cyber experts. With this in mind, the latter are sometimes accompanied by a financial expert, capable of putting a precise figure on the amount of the operating loss caused by the cyber attack.

Aware of the repercussions of a cyber attack on a company’s activity, the Stelliant group offers a global and modular assistance, for a quick and sustainable return to normal.

key figures

30
years
of experience
978 million
people affected
by a cyber attack
+ 500
cases
handled per year