Structural work, structured adjustment
The structural work includes all the supporting elements of a work, a house, a building, a functional building or civil engineering. The main pathologies, sometimes leading to a disaster, can result from poorly mastered interfaces during construction operations (poor workmanship and / or design errors), but also result from a…
The structural work includes all the supporting elements of a work, a house, a building, a functional building or civil engineering. The main pathologies, sometimes leading to a disaster, can result from poorly mastered interfaces during construction operations (poor workmanship and / or design errors), but also result from a defective material. Our experts have a variety of skills: former site supervisors, structural design office engineers or technical controllers. Their professional experience allows them to make observations and diagnoses to identify, with precision, the main causes of a disaster and to position themselves on the liability of the damage.
Structural works, many claims involving all types of insurance policies
Since January 4, 1978, the so-called Spinetta law establishes an obligation of insurance with the presumption of liability on the manufacturer.
A leak in concrete framework, superficial foundations leaving a residential building unstable and gradually causing cracking in the walls, etc… Structural works, which provide solidity and stability to a building, can be impacted by many different incidents, often involving high costs of repair.
And some problems can also threaten the safety of people: fragile parts of the façade that could fall into public walkways, traces of rust and corrosion on the underside of a deck, etc.
All of these risks call for responsiveness and agility when handling the case. Stelliant Loss Adjusting also mobilises its claims experts for all types of constructions policies: Structural damage, single works construction, building site insurance, decennial liability, construction public liability, etc… at the site of the incident or remotely using video loss adjusting.
CRAC experts in structural works with solid technical credentials
As insurer-mandated investigators, Construction loss adjusters – who are also qualified as property adjusters – should:
- survey the damage,
- piece together the circumstances of the operation being done, from those involved (bricklayers, roofers, project managers, etc.) to contracts and completion dates, etc.,
- determine the chain of responsibility,
- calculate the cost of repair work and its viability with the help of construction economists.
The challenge: prevent the situation from getting worse and offer rapid solutions to repair the components affected whenever possible.
To ensure that they fully understand the industry and its technical complexities, all Stelliant property adjusters and construction loss adjusters have postgraduate-level qualifications in construction (concrete, wood, metal, geotechnics, roofing, air- and watertightness, carpentry, electricity, doors and gates, etc.) as well as at least five years’ professional experience at construction sites (project management, technical structure inspection, architecture, etc.).
Stelliant Loss Adjusting has a team of 250 Construction loss adjusters with solid legal training, specialised in construction insurance law, to guarantee loss adjustments that are both quick and dependable. And as proof, 200 of these loss adjusters have CRAC certification. With this certification, Stelliant Construction Loss Adjusting experts are qualified to respond to the highest stakes cases.
As part of our commitment to continuing education, every year our loss adjusters take training courses offered by Stelliant to learn about construction standards, from the insurance side to the legal aspects in the case of joint loss adjustments.
Comprehensive support and great interpersonal skills
With a team of insurance and construction experts boasting solid skills in a variety of construction fields, Stelliant Loss Adjusting understands what is at stake in structural works claims.
Stelliant’s property and construction loss adjusters are called on to make the difficult calls in delicate disputes, in which the human factor can cause the situation to deteriorate if it isn’t given the right care. Our loss adjusters have experience managing work sites and building genuine interpersonal skills with all those involved. With their in-depth understanding of the field, they do their surveying and diagnostics while explaining all the intricacies of the case they are handling. The loss adjusters reassure those involved and strive to de-escalate any conflicts that exist. They can then make a rightful decision on which parties are liable for the damage.
Stelliant Loss Adjusting is assigned by insurance professionals directly, and manages claims with high financial, technical or media stakes. Through its High Stakes cell, made up of about ten highly experienced property and construction loss adjusters, the team works in project mode to make the process as smooth and thorough as possible while also educating those involved.
Stelliant Loss Adjusting also offers comprehensive support services that go so far as to include restoration of the damaged structure. Its subsidiary, After Loss Solutions, which specialises in in-kind repair and renovation of real estate, works quickly to restore anything that can be restored.
If needed, Géosynthèse, a subsidiary specialising in diagnostics and project management (PM) in technologically-intensive construction claims, lends its support, with its unique expertise in designing and overseeing repair solutions.
key figures
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construction
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handled each year
