Cold chain loss adjuster, an essential link in the chain
Cold production quickly leads to significant losses when refrigeration is no longer assured. Although the design of systems, their monitoring and the response to the occurrence of faults take this risk into account, the frequency of incidents remains high. When an incident occurs, everyone wants a rapid response to get…
Cold production quickly leads to significant losses when refrigeration is no longer assured. Although the design of systems, their monitoring and the response to the occurrence of faults take this risk into account, the frequency of incidents remains high. When an incident occurs, everyone wants a rapid response to get their business back up and running as quickly as possible, to restore their production capacity and to be compensated for their losses. Our loss adjusters are able to help diagnose the cause of an incident (design or installation error, breakage, temperature defect, thermal insulation defect, refrigerant leak). Their skills enable them to provide effective support to companies and their insurers to help them control the consequences of a loss.
Cold chain breakdown: heat wave over the merchandise
A cold chain interruption happens when there is a temperature change in a refrigeration or freezing appliance. A variety of things can cause it:
- Poor system design.
- Malfunctioning temperature control devices.
- Refrigerant leaks.
- Motor or compressor breakdown.
- Cold circuit corrosion.
- Electrical circuit deterioration.
But a break in the cold chain can also be caused by an external incident, like an accidental power supply cut, or a human error, like incorrect temperature settings, obstruction of the cold air inlet etc.
There are different types of temperature-controlled systems (positive and negative cold), from a simple refrigerated display case to a self-serve display to a large cold room. Shops, restaurants, major retailers, farmers, industrialists, and more… many industries use these systems every day, most often to store perishable goods.
There is also the cold chain during transportation, especially by sea. Special logistics are needed to transport cargo that requires strict temperature conditions. Breakdowns and human errors can also affect refrigerated containers and cargo holds on a ship.
In any case, a cold chain breakdown often results in loss of the stored goods. This can be costly for the company that suffered the loss.
Know-how to keep a cool head
When there is an incident involving the cold chain, the company affected needs a fast response so that it can get back to business quickly, recover its production capacity and be compensated for losses. Stelliant Loss Adjusting immediately mobilises its cold chain loss adjusters to identify what caused the incident, whether it was a design or installation error, a breakdown, lack of thermal insulation or a refrigerant leak.
Blending technical skills with financial and insurance knowledge, cold chain loss adjusters are able to precisely calculate the loss suffered by the policyholder and offer appropriate remedial solutions. They also support the company and the insurer to help them manage all the consequences of the loss, both material and immaterial.
Cold chain loss adjuster, on land and at sea
At the butcher’s shop or in a massive industrial complex, in the middle of the ocean or in a refrigerated lorry… A break in the cold chain can occur in any of these situations, in very different contexts, often leading to loss of goods and consequently immaterial and financial damage. Fortunately, cold chain loss adjusters can draw on the galaxy of skills offered by Stelliant Loss Adjusting, which is able to rapidly deploy marine, retail, agrifood and transportation specialists, but also financial loss adjusters, for a thorough assessment of the losses suffered. This response is even more complex in that all the players in the chain, from the manufacturer to the vendor to the transporter, are all interdependent. An incident involving the cold chain can therefore have major consequences, direct or indirect, on every one of them. Hence the necessary ability of Stelliant Loss Adjusting’s experts to mobilise on an emergency basis to minimise financial impact.
handled each year