Electric motor failure, mobilising machine breakdown loss adjusters
Rotating machines are essential components of energy production (especially in nuclear plants) and industrial processes. When there is an electric motor failure or an incident involving this type of operating equipment, companies and professionals affected look to their insurer for one thing: responsive loss adjusting to obtain compensation so that…
Rotating machines are essential components of energy production (especially in nuclear plants) and industrial processes. When there is an electric motor failure or an incident involving this type of operating equipment, companies and professionals affected look to their insurer for one thing: responsive loss adjusting to obtain compensation so that they can get back to normal. As a machine breakdown specialist, Stelliant Loss Adjusting is able to understand the issues in each sector. This is true regardless of the complexity of the rotating machines involved and whatever the type of claim. We have a pool of ultra-specialist technical loss adjusters able to analyse and calculate damage with objectivity and pragmatism. Our goal is simple: help victims get back to business as quickly as possible.
The complex nature of rotating machine claims
The term “rotating machine” means a device that produces or generates a rotating motion. This includes the following:
- Prime movers, which provide mechanical energy: electric motors and heat engines, turbines, compressors, etc.
- Power generating machines (such as alternators), which transform mechanical energy into electrical power, hydraulic power, etc.
This category includes a wide range of machines with complex workings due to many technical specifications. Whether a drone micromotor or a power plant alternator, they are all subject to a variety of risks that can arise during design, installation, operation or maintenance: electric motor failure, steam turbine lubrication problems, generator failure, an incident while winding a motor or alternator, compressor fire, etc.
Consequences for manufacturers affected can be major, with economic losses stemming from sudden production shutdowns and potential damage to the entire production system. Losses are often estimated in the hundreds of thousands of euros.
The workings of a machine breakdown assessment.
Whatever the severity of the loss and the size of the company involved (SME, major corporations, etc.), our machine breakdown specialist loss adjusters work with the same dedication. They strive to get the damaged rotating machine back in working order as quickly as possible.
With this goal, we quickly deploy one of our dedicated specialists in a specific field (renewable energies, nuclear facilities, construction and public works, etc.) to the site. The loss adjusters have the training and professional background to understand and analyse electric motor failure issues. In a dispute, they do a joint examination of the parts (rotor winding, stator core, etc.) of the damaged equipment. They then do a battery of tests:
- Electrical: measurement of partial discharges, voltage withstand, frequency sweep, winding resistance, dielectric response.
- For a thermal engine, piston or turbine, dimensional analysis, hardness, material failure mode, oil analysis…
- Specific analyses on hydraulic power plants, state of the pump, of the oil network, thus identifying the origin of the incident: weakness of the welds, degradation of the insulation, ageing, inter-spiral defects, material, lubrication, etc.
After this reliable, technical diagnosis, they calculate the damage and recommend solutions for repair, such as reconditioning a motor with specific (and high-quality) technology welding.
Cross-sector adjustment for a comprehensive response
When needed, our specialised machine breakdown loss adjusters can count on the business-line expertise across multiple industries offer by the Stelliant Group’s subsidiaries.
With insurance service agility as our motto, we are always ready and willing to draw from all the Group’s resources to resolve a rotating machine claim. An electric motor failure can require help from an electricity specialist, but also from specialists in mechanics of materials, corrosion, chemistry, investigating the causes and circumstances of fires if a fire was involved, but also from finance specialists for any operating losses. This technical, scientific, and insurance knowledge is critical to solving each and every problem.
We offer a cross-sector response, with a synergy of skills, to support insurance professionals and policyholders.
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