Dedicated loss adjusters for ICT industry professionals
The New Information and Communication Technology industry is at the centre of many issues today. Computers support the work of most companies, so an incident for which an ICT service provider is held civilly liable can have considerable repercussions for its client.
The New Information and Communication Technology industry is at the centre of many issues today. Computers support the work of most companies, so an incident for which an ICT service provider is held civilly liable can have considerable repercussions for its client.
ICT industry players
The ICT industry is primarily made up of digital services companies. Although grouped together under a single term, these organisations offer a wide variety of services:
- Creating websites or apps.
- Integrating and customising software.
- Redesigning information systems.
- Managing computer equipment or a telecom network.
- Managed services and maintenance.
- Consulting and training.
Despite a broad sphere of work, these digital services companies are different from non-customised software publishers, which are not involved in software integration, and IT consulting firms, whose work focuses on audits, training and change management.
Whatever their specialisation, ICT professionals can be held liable by their clients in the course of their work. Software bug, IT project failure, operating error during a maintenance operation, etc. There are many potential causes for dispute between an IT service provider and their client, for which digital services companies can be held civilly liable.
Responsive claims loss adjustment for companies in the ICT industry
With a team of 15 loss adjusters dedicated to ICT claims, Stelliant Loss Adjusting mobilises efficiently, at the request of insurers, for both Civil Liability and Damage claims, to help IT service providers.
Whatever the incident, a loss adjuster specialising in information technology performs a thorough analysis of the situation and the claim made by the client that suffered damage. This investigation is necessary to understand the damage and get an accurate calculation of the financial consequences, with objectivity and respect for the interests of both parties.
