Electrical and electronic : plugged-in loss adjusters
Our modern life is entirely governed by electricity: either as a source of energy (our houses, factories, rail transport, telephony, radio, etc.), or as a technical means of controlling non-electrical equipment ( management of a thermal vehicle, etc.). Despite increasingly regular checks, no one is safe from an electrical incident…
Our modern life is entirely governed by electricity: either as a source of energy (our houses, factories, rail transport, telephony, radio, etc.), or as a technical means of controlling non-electrical equipment ( management of a thermal vehicle, etc.). Despite increasingly regular checks, no one is safe from an electrical incident that can cripple business and generate significant losses. In these crisis situations, the business or professional affected expects its insurer to intervene quickly to avoid any aggravation of the damage. Assigned by insurance professionals, our experts master all the disciplines implemented, from the high-voltage transformer substation to the internal functioning of an electronic component and are able to identify the causes, risks, and to recommend protective measures and corrective measures, as well as to quantify the associated costs.
Various types of claims
Faulty design or assembly, defective circuit board parts or faulty automation (security gates, industrial sensors, etc.), involving a subcontractor or a distributor, etc… there are many different causes of electrical and electronic incidents.
And those that are liable may also be liable for serial damage, which can endanger a large number of people. For example, a power supply with a defective capacitor can cause explosions at installation sites. Another example of a problem: an electronic controller for urban street lights malfunctions, plunging an entire neighbourhood into darkness.
In these types of situations, it is critical to do an electrical installation loss adjustment quickly, especially in order to launch recall campaigns under product civil liability, or avoid implementing an inappropriate corrective solution. The challenge is considerable: help get things back to normal as quickly as possible.
Specialists in electrical and electronic installations
An electrical installation loss adjustment by Stelliant Loss Adjusting, is a promise that you will have subject matter experts mobilising to handle the unique problems of each case.
Our teams of loss adjusters are experts in all disciplines in the field of electronics (low voltage, high voltage, electrical engineering, analogue electronics, etc.), making them able to analyse any malfunction, from a high-voltage transformer station to home automation equipment to a food processor. They are able to work on any claim, no matter how complex.
Stelliant Loss Adjusting’s network of specialists is made up of electronics engineers and former heads of Quality or R&D, and they handle over 3,000 manufacturing and consumer goods claims every year. They put their experience to work for the companies affected, supporting them throughout the process, whether for civil liability or damage insurance:
- Determining the causes of the malfunction, for example, in a microprocessor, and the associated risks.
- Establishing the substance of the claim and identifying any hidden defects in any of the electronic parts.
- Establishing liability and helping the policyholder seek redress.
- Calculating damage.
- Recommending corrective measures.
While inspecting electrical installations and other electronic devices is determining whether the risk is serial. This investigation is necessary in order to start a product recall campaign. Our objective: contain the risk of further losses and, at the same time, mitigate the sometimes major consequences for the professional and the company.
Cutting-edge equipment and additional services
With a strong network nationally (dozens of locations) and internationally (present in 80 countries through a partnership with Crawford), Stelliant Loss Adjusting can offer services locally no matter where the loss is reported. If needed, our technical team does a remote electrical installation loss adjustment, using video technology, ahead of responding on site. This helps us get an initial idea of the type of claim and save time once we arrive on site.
Stelliant Loss Adjusting’s experts also have in-house, high-tech tools to assist them. Multichannel digital logger to measure resistance, voltage, amperage and temperature, digital oscilloscope, sound level meter to check sound pressure, etc. Our dedicated laboratory helps analyse component failure, electromagnetic compatibility, electrical networks, circuit board defects, fire risks, etc.
If needed, the Stelliant Group provides experts from its subsidiaries with complementary qualifications to support this electrical installation loss adjustment. A financial specialist calculates immaterial damage when there is a high-stakes claim. A specialist advisor in investigating the causes and circumstances of fires responds when a fire started for reasons unknown. Every responder contributes in their own field to develop a single response for a single claim, a high-quality deliverable that is the product of concerted, coordinated work in project mode, made to handle the most complex situations.
key figures
years
of experience
cases
handled per year
in-house lab
electricity & electronics
