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The car professionals, a motor-driven task force

Technological advances in the automotive sector are revolutionising this field on a daily basis. These same advances are reducing the number of traffic accidents. On the other hand, they are causing an evolution in the type of accidents. The technical problems are becoming more complex, more intense and generating higher repair costs. The automotive sector is therefore faced with a plurality of risks. With the support of some twenty loss adjusters specialising in the Motor, Transport and Mobility insurance market, Stelliant Loss Adjusting is committed to its clients, companies, professionals and insurers.

Increasingly complex and varied automotive claims

Farmers, road haulers, SMEs, multinationals, etc… the corporate and professional automotive fleet in all industries is exposed to multiple risks:

A tractor catching fire on a farm cooperative;
A claim on a Formula 1 vehicle;
A heavy goods vehicle tips over with its load;
A home delivery two-wheeler suffers a mechanical breakdown;
A fleet of vehicles is struck by hail, etc.

Even though each automotive claim is different in type and complexity, the response provided should be the same. Responsive loss adjustment and efficient solutions to limit the impact on the work of professionals and corporations in accordance with the terms of the insurance policies they have taken out.

An agile automotive loss adjusting

Each of our loss adjusters is certified DV(damaged vehicle). With several thousand cases a year under their belts, these mechanical enthusiasts work as underwriters on all types of motorised vehicles (car, agricultural, heavy goods vehicles, industry, rail transport, etc.).

They are aware that agility is essential when the civil liability of an automobile professional is at stake. This is why they adapt to the problems of the case by conducting, depending on the case, :

Remote loss adjustment (including advice on parts and video loss adjustment) to save time and money.
On-site loss adjustment, dispatching qualified, government-certified, experienced and ultra-specialised automotive loss adjusters to the site as quickly as possible.

For high-stakes cases, we operate in project mode, mobilising all of our resources. Our goal is simple. Optimise automotive claim management in the best interests of the policyholder and insurance professionals.

A broad network of ultra-specialised and complementary loss adjusters

All our loss adjusters have proven themselves in mechanical repair shops, dealerships or car manufacturers and have put their know-how in claims management into practice for several years.

Some of them have specialised fields: vintage vehicles, two-wheelers, heavy goods vehicles, agricultural machinery, rail transport, RCCI, etc.
In addition to automotive know-how, Stelliant Expertise can call upon all the Group’s skills and, at the insurer’s request, provide a unique solution for its clients. A construction loss adjuster in case of building damage, a financial loss adjuster for business interruption or an IT expert for cyber damage in case of embedded technologies… there are many synergies to offer a complete answer.

With INQUEST, our risk prevention consultancy, our specialists also rely on internal analysis laboratories and innovative tools (modelling with a 3D scan, accidentology software, etc.) to enrich the conclusion of their reports.